Ongoing Development & Support
Direct access to a developer for updates, fixes, integrations, and new requests, after a project wraps up or starting on its own. No ticket queue, no account manager.
What We Build
Ongoing support for internal tools, dashboards, and integrations.
Learn more →Keep improving operations as your business keeps changing.
Learn more →The Shopify-specific version of ongoing support, scoped to your store.
Learn more →Who This Is For
Businesses that want a developer available for the work that comes up after launch, not just a one-time project. One month that might mean a new feature. The next, it's a bug fix after a busy sales weekend. The month after that, connecting a new tool your team just adopted. That's the actual rhythm of running something real, and it's different from any single project having a defined end date.
What Counts as Ongoing Support
New features and improvements to something already built
Website and ecommerce updates
Bug fixes and troubleshooting
Integrations and automation changes
Maintenance and upgrades
Technical guidance when you need a second opinion
How We Communicate
You message me directly: text, email, or a shared Slack or Teams channel, whichever fits how your team already works. No ticket portal, no waiting in a general support queue.
How Work Gets Prioritized
Scope, communication, and response expectations are agreed with each client up front, based on real availability and the terms of that engagement. Urgent issues get prioritized where availability allows, but this isn't a staffed, 24/7 emergency service, and no specific response-time guarantee is made here that isn't part of what you've actually agreed to.
Starting Ongoing Support
If you've just finished a project with us, moving into ongoing support is a natural next step: the same person who built it keeps it maintained and extended.
You can also start here directly, without a prior project. Tell us what you need ongoing help with, and we'll figure out the right scope together before anything is agreed.
Why It Works This Way
You're not routed through tiers of support or handed off between people who don't know your system. The person who answers is the person doing the work, which means less time spent re-explaining the problem and more time spent fixing it.
Tell us what you need, and we'll figure out the right scope together.
